Show-Me-Totes
Online Rental Agreement
Corey Starkey
ONLINE RENTAL AGREEMENT
Show-Me Totes is a reusable moving tote rental business. By placing a reservation, completing payment, accepting delivery, clicking Agree, or using rented equipment from Show-Me Totes, the Customer agrees to the following terms and conditions.
1. Rental Period
The rental period begins upon delivery of the rented items and ends at the scheduled pickup date and time agreed upon during booking. Customer agrees to make all rented items available for pickup on the scheduled return date and time.
2. Payment
Full payment is due prior to or at the time of delivery unless otherwise agreed by Show-Me Totes. Rental fees are non-refundable once delivery has been completed. Customer agrees that additional charges may be assessed after the initial rental payment for rental extensions, late returns, missed pickup attempts, replacement costs, damage, excessive cleaning, or other fees allowed under this Agreement. If additional charges apply, Show-Me Totes may issue an invoice using the contact information provided at booking. Customer agrees to pay any valid invoice within 7 days. Additional charges include: rental extensions $15/week, missing tote $20, missing lid $5, excessive damage at replacement cost, and reasonable additional service fees.
Show-Me Totes reserves the right to charge the payment method on file for authorized additional charges when permitted by applicable law.
3. Customer Responsibilities
Customer agrees to use totes only for lawful moving and storage purposes, exercise reasonable care, keep totes free from excessive dirt, paint, chemicals, adhesives, food, liquids, trash, hazardous materials, and other damaging substances, protect rented items from theft, loss, destruction and misuse, return all items in substantially the same condition excluding normal wear, and not sell, transfer, lend or sublease rented equipment. Customer shall not modify, paint, mark, drill into, place permanent labels on, or alter the rental equipment.
4. Loss, Theft, and Damage
Customer is responsible for all rented items from delivery until pickup by Show-Me Totes and agrees to pay replacement or repair costs for lost, stolen or excessively damaged items. Replacement fees: tote $20, lid $5, excessive damage at actual replacement cost.
5. Late Returns and Rental Extensions
If rented items are not available at pickup, additional rental charges of $15 per week or portion thereof may apply until returned. Extensions require approval and are subject to availability.
6. Delivery and Pickup
Customer must provide safe access. Additional service fees may apply if delivery or pickup cannot be completed due to customer-related issues. Totes must be empty, accessible and ready for pickup. Delivery and Pick-Up outside 25 mile radius from 63366 will have an additional delivery fee. Equipment left outside at Customer’s request is deemed delivered.
7. Inventory Verification
Show-Me Totes may document rented inventory through photographs, video or written records for verification.
8. Cleaning and Condition of Returned Items
Customer agrees to return items free from excessive dirt, food, liquids, trash, chemicals, hazardous materials or odors. Reasonable cleaning or replacement fees may apply.
9. Limitation of Liability
Show-Me Totes is not responsible for damage to stored items, loss of property, injuries from improper use, or delays caused by weather, traffic, equipment failure, scheduling conflicts or circumstances beyond reasonable control. Customer assumes responsibility for safe use of rented equipment. In no event shall Show-Me Totes be liable for indirect, incidental, special, punitive, or consequential damages.
10. Indemnification
Customer agrees to hold harmless and indemnify Show-Me Totes, its owners, employees and representatives from claims, damages, losses, liabilities, costs or expenses arising from possession or use of rented equipment.
11. Governing Law
This Agreement shall be governed by the laws of the State of Missouri.
12. Acceptance of Terms
By submitting a reservation, completing payment, accepting delivery, clicking Agree or using rented equipment provided by Show-Me Totes, the Customer acknowledges they have read, understood and agree to this Rental Agreement. Show-Me Totes may update these terms. By clicking Agree, Customer accepts responsibility for rented equipment and applicable extension, late return, missed pickup, damage, replacement and cleaning charges.
13. Cancellation Policy
Reservations canceled at least 48 hours before the scheduled delivery date will receive a full refund. Reservations canceled less than 48 hours before delivery may be subject to a cancellation fee. Once delivery has occurred, rental fees are non-refundable.
14. Personal Property Disclaimer
Customer acknowledges that the moving totes provided by Show-Me Totes are rental containers only. Customer is solely responsible for all personal property placed in or on the rental totes. Show-Me Totes shall not be liable for any loss, theft, damage, destruction, or deterioration of the Customer’s personal property, regardless of cause, including but not limited to theft, vandalism, weather, accidents, handling, transportation, or any other event.
Customer assumes all risk of loss or damage to the contents of the rental totes and agrees that Show-Me Totes is not an insurer of the Customer’s property. Customer is responsible for obtaining any insurance coverage they deem necessary to protect their personal belongings.
By placing a reservation, completing payment, accepting delivery, clicking Agree, or using rented equipment, Customer releases and holds harmless Show-Me Totes, its owners, employees, and agents from any claims, demands, damages, or liabilities arising from the loss of or damage to the Customer’s personal property while using the rental totes.
